Services 

I was an early adopter of Alternative Dispute Resolution (ADR)—ways of resolving disputes without going to court—and have worked in the field since 1989. My services are non-partisan in nature; I don’t take sides in a dispute or advocate for anyone. Nor do I provide legal or financial advice. I only decide outcomes if people who are at an impasse authorize me to make a ruling. 

     As an ADR neutral, I help individuals, businesses, and organizations resolve disputes when litigation is threatened or pending by serving as their 

• arbitrator/adjudicator 
• facilitator 
• mediator 
• mediator-arbitrator. 

     As an ADR consultant, I help public and private bodies to manage recurring disputes by serving as their 

• ADR course designer and trainer 
• independent complaint handler 
• independent reviewer 
• ombudsperson 
• process advisor. 

     As an estate mediator, I conduct both voluntary and court-mandated mediations that help people and their professional advisors resolve matters such as 

• dependants’ support claims 
• issues on intestacy 
• challenges to testamentary capacity 
• quantum meruit & trust claims 
• disputes over personal effects. 

     I do not provide services in estate disputes where people do not have legal representation. 

Credentials

See my Professional Summary here